The Certificate in Communication and IT Skills is a 16 credit program. The course has been planned remembering the BPO business and different types of industry. The Communication Skills course covers regions of tuning in, perusing, composing, syntax, articulation, jargon and talking. Every one of the units will have perusing, composing, tuning in, sentence structure, articulation (Accent, Syllabus stress, Consonants, vowels, sound). 

The IT Skills course covers territories like MS