PG Diploma in Customer Relationship Management is diploma level course. Generally, the duration of this course is 1-year long and its syllabus is divide in 2-semester. It is an approach to manage a company's interplay with current and potential customers. It is career presenting in nature and provide many job scopes after its successful completion. The main aim of this program is address the growth in service industry and the need for leadership skills in services marketing and managing the c