TELECALLER CUM DEALERSHIP SALES EXECUTIVE

Why to do the course?

Enhanced Communication Skills: The course focuses on developing effective communication skills, especially in the context of telecalling. Strong communication skills are essential in various industries and can significantly improve your chances of success in customer-facing roles.

Dual Role Opportunities: This course offers the unique advantage of preparing you for both telecalling and dealership sales. By acquiring skills in both areas, you can expand your career prospects and pursue opportunities that require a combination of telecalling expertise and sales acumen.

Increased Employability: The demand for skilled telecallers and sales professionals is high in industries such as retail, automotive, real estate, and telecommunications. By completing this course, you enhance your employability and increase your chances of securing a job in these sectors.

Practical Skill Development: The course emphasizes practical training, allowing you to develop hands-on skills through role-playing exercises, case studies, and practical assignments. This practical approach equips you with the necessary skills to excel in real-world telecalling and sales scenarios.

Growth and Advancement Opportunities: With the skills acquired during the course, you can start your career as a telecaller or dealership sales executive and gradually progress to higher-level positions. The course provides a strong foundation for career growth and opens up opportunities for advancement in sales, customer service, and related fields.

Eligibility Criteria Required for the Course Diploma TELECALLER CUM DEALERSHIP SALES EXECUTIVE Course:

Educational Qualifications: Typically, candidates should have completed their higher secondary education (10+2) from a recognized educational board or its equivalent. Some institutions may also accept candidates with a diploma or bachelor's degree in any field.

Age Limit: There is usually no specific age limit for this course. However, it's advisable to check with the institution or training provider for any age restrictions or preferences they may have.

Communication Skills: Good communication skills, both verbal and written, are essential for telecalling and sales roles. Candidates should have proficiency in the language(s) used for communication in the course and the industry.

Personal Skills: Candidates should possess interpersonal skills, customer service orientation, persuasive abilities, and a positive attitude. These qualities are crucial for effective telecalling and sales interactions.

Entrance Exam/Interview: Some institutions may conduct an entrance exam or interview as part of the admission process. This assessment helps evaluate the candidate's aptitude, communication skills, and suitability for the course.

Highlights of the Diploma TELECALLER CUM DEALERSHIP SALES EXECUTIVE Course:

Top Colleges for the course, Diploma TELECALLER CUM DEALERSHIP SALES EXECUTIVE Course:

·       Amity Institute of Vocational and Industrial Training, Noida

·       Bhartiya Skill Development University, Jaipur

·       National Institute of Management Studies, Mumbai

·       Institute of Management Technology (IMT), Ghaziabad

·       Lovely Professional University, Jalandhar

·       WLC College India, multiple locations

·       Symbiosis Institute of Business Management, Pune

·       Indian Institute of Customer Relationship Management (IICRM), New Delhi

·       Institute of Customer Relationship Management (ICRM), Mumbai

·       International Institute of Management and Technical Studies (IIMTS), multiple locations

Admission Process for the Diploma TELECALLER CUM DEALERSHIP SALES EXECUTIVE course:

Application: Start by filling out an application form, which can usually be obtained from the institution's website or admissions office. Provide all the necessary personal and educational details as required.

Eligibility Check: The institution will review your application to ensure that you meet the eligibility criteria for the course. This may include minimum educational qualifications, age restrictions, and any other specific requirements.

Entrance Test/Interview: Some institutions may conduct an entrance test or interview to assess your language proficiency, communication skills, and aptitude for the telecalling role. The format and nature of the test or interview may vary.

Merit-Based Selection: Based on the performance in the entrance test or interview, as well as academic qualifications, institutions may prepare a merit list to select candidates for admission. Higher-ranking candidates have a better chance of securing a seat.

Admission Offer: If you are selected for admission, you will receive an admission offer letter from the institution. This letter will contain details regarding the course, fee structure, and other relevant information. You may be required to confirm your acceptance and complete the necessary admission formalities, such as fee payment and document submission.

Syllabus to be Study in the duration of the course Diploma TELECALLER CUM DEALERSHIP SALES EXECUTIVE Course:

·       Introduction to Telecalling and Sales

·       Customer Relationship Management (CRM)

·       Sales Techniques and Strategies

·       Product Knowledge and Demonstration

·       Telecalling Skills and Etiquette

·       Effective Communication in Sales

·       Lead Generation and Prospecting

·       Negotiation and Persuasion Skills

·       Closing Sales and Overcoming Objections

·       Sales Reporting and Analysis

·       Customer Service and After-sales Support

·       Managing Customer Relationships

·       Sales Ethics and Professionalism

·       Time Management and Goal Setting in Sales

·       Sales Team Collaboration and Coordination

Frequently Asked Questions:

Q1: What is the role of a Telecaller cum Dealership Sales Executive?

A1: A Telecaller cum Dealership Sales Executive is responsible for making outbound calls to potential customers, promoting products or services, generating leads, and converting them into sales. They also handle dealership sales activities, including managing customer inquiries, providing product information, and closing sales deals.

Q2: What skills are required to excel as a Telecaller cum Dealership Sales Executive?

A2: Key skills for a Telecaller cum Dealership Sales Executive include excellent communication skills, persuasive abilities, customer service skills, product knowledge, negotiation skills, and time management. They should also possess a positive attitude, ability to handle objections, and work well in a team.

Q3: How does the course prepare individuals for the role of a Telecaller cum Dealership Sales Executive?

A3: The course provides comprehensive training in telecalling techniques, sales strategies, customer relationship management, product knowledge, communication skills, and negotiation skills. It equips individuals with the necessary skills and knowledge to effectively perform their roles and succeed in the field of sales.

Q4: What career opportunities are available after completing the Diploma in Telecaller cum Dealership Sales Executive?

A4: Graduates of the course can pursue various career paths such as Telecaller, Sales Executive, Business Development Executive, Dealership Sales Representative, Customer Service Representative, and Sales Coordinator. They can find employment in industries such as retail, automotive, real estate, telecommunications, and e-commerce.

Q5: Can this course be pursued online?

A5: Yes, many institutions offer online or distance learning options for the Diploma in Telecaller cum Dealership Sales Executive. This allows individuals to study at their own pace and convenience, making it suitable for working professionals or those who prefer flexible learning arrangements.